At PS Sattva Group, we value your trust. This Privacy Policy describes how we collect, use and protect the information you share with us when you visit pssattvagroup.com or contact us. By using our website, you agree to the practices described in this policy.
1. Information we collect
We may collect the following information when you use our website or contact us:
- Contact details such as your name, company name, email address and phone number, when you fill in our inquiry or subscription forms or contact us by email, phone or WhatsApp.
- Order details such as product requirements, quantities, delivery addresses, billing details, GST details and any logos or artwork you provide for customisation.
- Technical information such as your IP address, browser type, device information and pages visited, collected automatically through cookies and analytics tools.
We do not collect or store your card, UPI or net-banking details on this website.
2. How we use your information
We use the information we collect to:
- respond to your inquiries and share quotations, catalogs and product information;
- process, customise and deliver your orders;
- send you updates, offers and catalogs that you have signed up for;
- improve our website, products and services;
- prevent spam, fraud and misuse of our website; and
- comply with applicable laws and regulations.
3. Sharing of information
We do not sell or rent your personal information. We may share it only with:
- trusted service providers who help us run our business, such as hosting, email, analytics, payment and delivery partners;
- government authorities or other parties where required by law or to protect our legal rights; and
- a buyer or successor, in the event of a merger, acquisition or sale of our business.
4. Cookies
Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, but some parts of the website may not work as intended.
5. Data security
We take reasonable measures to protect your information from unauthorised access, misuse or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We keep your information only for as long as it is needed for the purposes described in this policy, or as required by law.
7. Your choices
You may contact us to access, update or correct your personal information, or to ask us to delete it, subject to our legal and business record-keeping requirements. You can unsubscribe from our marketing emails at any time by using the unsubscribe link or by writing to us.
8. Third-party links
Our website may contain links to third-party websites, such as Amazon, Flipkart, Meesho, WhatsApp and social media platforms. We are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies.
9. Children’s privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from them.
10. Changes to this policy
We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated policy.
11. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us: